FairePulse Cancellation Policy
1. Introduction
This Cancellation Policy outlines the terms and conditions for canceling your subscription to FairePulse services. By subscribing to our services, you agree to adhere to this policy.
2. Subscription Cancellation
How to Cancel: You can cancel your subscription at any time through your account settings on the FairePulse website or via the account portal here. You can also contact our support team at support@fairepulse.io.
Effective Date: Cancellations will take effect immediately upon submission. You will no longer have access to the service as soon as you cancel.
No Partial Refunds: No refunds will be issued for partial months of service.
3. Free Trial Cancellation
Cancellation During Free Trial: If you are within the 7-day free trial period, you can cancel at any time without any charges. If you do not cancel within the free trial period, your subscription will automatically convert to a paid subscription at the end of the trial.
4. Refund Policy
Eligibility: Refunds are only available for any cancellation requested within the 7-day trial period or if cancelled before the new subscription period of a paid subscription begins, if you are not satisfied with our services.
Requesting a Refund: To request a refund, please contact our support team at support@fairepulse.io. Approved refunds will be processed within 7-10 business days and credited back to the original payment method.
5. Reactivation and Pausing
Reactivating Your Subscription: If you cancel your subscription, reactivation is not possible. However, if you choose to pause your subscription instead of canceling, you can reactivate your account at any time through your account settings. Paused accounts will be charged the current subscription rate at the time of reactivation.
6. Changes to Cancellation Policy
FairePulse reserves the right to modify this Cancellation Policy at any time. Any changes will be posted on our website, and it is your responsibility to review this policy regularly. Continued use of our services constitutes acceptance of any changes.
7. Contact Information
If you have any questions about this Cancellation Policy, please contact us at support@fairepulse.io.